Uh Oh ...
January 28, 2008 8:41am in tech

So I got the dreaded Red Rings of Death last night which sucks. My XBOX 360 decided for whatever reason it didn't want to work anymore. After leaving it unplugged for about an hour and plugging it back in, it does seem to be working right now, but I don't know how much I trust it, so I'll be sending it in anyway. Two plus years after buying it and Microsoft still covers it...sweet.

It's the 2nd time that my XBOX 360 has done this, which is kinda annoying, but at least Microsoft is good about it. My first experience with 360 problems went very well. Microsoft tech support for it helped me out a lot. First they thought it was the hard drive so within two days I got a new hard drive for my 360. Well it turns out, that the hard drive was not the problem. I called them back and it was deemed neccessary to send the console in. Two days later I got the empty box, and 2 weeks later I had a new 360 console. The console failing rate shouldn't be so high, but at the same time, the way Microsoft has been with fixing the consoles that do break is admirable. Tech support was very good in helping me out both times, and the response and pickup times to actually talk with a human being was also good, I think I waited like 2-3 minutes before a human picked up. Compared to my experiences with AT&T and various other tech support calls, 2-3 minutes is pretty damned good.

So for like 2-3 weeks, I'll be without my XBOX 360 which should give me time to work on other projects I have on my plate.


Tags: xbox, xbox360, microsoft, rrod, blah, life


        



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